How to Join our Technical Support Queue

Effective July 1st, 2023 this Support site will no longer be using the Logmein Support Queue for Remote and Chat support.

Going forward, the two avenues for reaching Hometrak Support are listed below.

Phone

800-449-0645 Option 2 where you will be prompted to leave a voicemail.

Email

assistance@hometraksupport.com

Once you have reached out to Support, we will return your call or email as soon as possible. Remote assistance will still be utilized if required to investigate.